Job functions Sales > Account Management
Languages English > Business Level
Job number JO-181002-172682

Company overview

Our client is a local-based company with principals from US and SG for their eyewear products. Established in 2016, our client supplies frames for eyeglasses as well as contact lenses nationwide to renowned retail stores.

Job description

• Facilitate cold and warm calls to prospective leads
• Schedule and follow through on calls with leads and current customers
• Communicate with leads and customers via email
• Answer all lead and customer questions accurately
• Prioritize and/or escalate lead and customer questions as needed
• Perform cost-benefit analysis for prospective customers
• Advise on appropriate purchase options
• Promote specific products as directed by upper management
• Inform leads and customers of current promotions and discounts
• Maintain positive business and customer relationships in the effort to extend customer lifetime value
• Develop strategies for more effective sales, both individually and as part of a team
• Source and work customer referrals
• Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
• Meet and/or exceed monthly and quarterly sales quotas
• Self-improve continuously by way of experience and manager feedback

Requirements

• A Bachelor’s Degree holder
• Minimum of 3-5 years relevant experience in the consumer goods industry preferably handling eyewear products
• With solid network of potential clients particularly in retail industry
• A team player with good leadership skills
• Capable of managing multiple tasks
• Capable of expanding the product range through new product introduction
• Have excellent communication (verbal and written), organizational and numerical skills
• Have an entrepreneurial spirit, motivated and capable of driving sales and achieving sales and margin targets
• Results oriented and able to thrive in a fast paced environment
• Amenable to do field work
• Amenable to be assigned in QC office

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