*Oversee 12-15 stores within Metro Manila in terms of customer service, profitability, sales training, budget management and general operations.
*Focus on customer experience: Seek to understand the internal/external customer needs and concerns and.
*Formulate business strategy, designs policies and strategies that is aligned with the business goal and direction of the company
*Report on operational performance
*Ensure compliance with local and international laws (e.g. data protection)
*Manage contracts and relations with customers, vendors, partners and other stakeholders
*Evaluate risk and lead quality assurance efforts