Languages English > Business Level
Job number JO-200422-216815

Company overview

Our client is the global leader in water, hygiene and energy technologies and services that protect people and vital resources.

Job description


Directly reporting to the Financial Controller.
Oversseing both Customer Service (CS) & Billing and Credit & Collections (C&C) Team.
Managing CS Supervisor and C&C Supervisor. Both supervisors have 4 subordinates.
Closely wok with a third party for collection and mailroom services.


The credit manager will increase company profitability by operating within the guidelines and requirements of the company credit policy. In the planned structure, the position is also intended to handle the full revenue cycle from Order to Cash Conversion (billing and collection) and expected to add value in the improvement of the existing processes, thereby a key role in the achievement of the company’s profitability. The position is domiciled in the Head Office and travel requirements are up to 25% of scheduled time.

Operate within the guidelines and requirements of the company credit policy.
Maintain an appropriate credit risk level.
Review customer accounts on a regular basis to maintain an appropriate level of credit risk.
Recommend and make appropriate changes to company credit policy.
Make yearly adjustments to process controls to increase cash flow.
Manage collection process of delinquent accounts to maintain credible receivable, including establishing relationships with collection agencies and collection attorneys.
Manage receivable measurements to budget requirements and meeting the target KPIs – DSO and collection efficiency.
Direct and manage Credit and Collection Staff and Customer Service Staff.
Manage and direct cash application function in the system and recommend better processes to ensure daily posting of collection.
Resolve disputes with customer and other departments as they relate to receivable and risk management.
Analyze specific credit applications for terms of sale and credit limits and ensure adherence to Credit and Collection Policy.
Visit customers as needed to establish strong business relationships and limit credit risk and resolve any disputes.
Prepare accurate cash flow forecasts and analysis and other management reports and analyses.
Ensure that receivable reports are submitted to all division heads and other sales staff on a regular basis or as requested, and appropriate and regular monthly review of receivable per customer are being done.
Maintain proficiency in Microsoft Office, Word and especially Advance Excel.
Meet with the appropriate person to review the credit/collection function on a regular basis or as needed.
Review and approve the monthly balance sheet account analyses such as bank reconciliation, accounts receivables, employee receivables and other balance sheet accounts under the credit and collection and customer service responsibilities.
Maintain appropriate documents, documentation and other information in the customer credit files and update the Data Management System.
Review and monitor compliance with staff members, the policies and procedures of security agreements (guarantees, liens, bonds, etc.).
Keep abreast of all law pertaining to collection, bankruptcy, bonds, liens and judgments.
Participate in appropriate trade and credit groups to improve credit knowledge and ensure continued membership in Credit Management Association in the Philippines (CMAP).
Follow company policies and procedures.



Bachelor’s Degree in Accountancy, CPA is a must.
Minimum 5 years managerial experience
Knowledge of Microsoft Office, particularly Advance Excel.

Effective listening, verbal and written communication skills.
Judgment and decision-making ability.
Strong leadership ability and can adopt to an agile and fast-paced environment.
Accuracy and attention to detail and with ability to see the overall view.
Demonstrated integrity and ethical standards.
Able to handle difficult customers with diplomacy and tact.
Problem-solving, analytical and decision-making ability.
Able to perform business math (basic algebra, compute rate, ratio, etc.).
Manages time effectively and adapts quickly to changing priorities.
Team player who works productively with wide range of people.
Superior organizational skills and leadership skills.
Comfortable in fast-paced environment.
Proven history of profit and loss management to maximize financial performance.
Strong project management and multi-tasking skills.
Capable of following written instructions and documented procedures.
Able to read, analyze and interpret financial statements.
Demonstrated competency in hiring, developing and evaluating employees to achieve corporate and personal objectives.
Working knowledge of basic and advanced accounting principles and has demonstrated competency in budgeting, forecasting and planning.

Contact Eds Enslie

Edichelle "Eds" Enslie

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